The Airline Loyalty Company  |  Customer Satisfaction  |  Customer Profitability  |  Customer Focus  |  Customer Dialogue  |  Loyalty News
Due & Partners
The Airline Loyalty News: Subscribe
 
Subscribe to our e-mail newsletter The Airline Loyalty News for inspiration and the latest trends. Learn all you need to know about CEM, CPM, CRM and, needless to say, organisational and technical implementation. It’s free!
 
Name:
 
Company:
 
Country
 
Email:
 Yes, I give you permission to send me emails concerning CRM and customer loyalty

 
 
The latest loyalty news
31-01-2010
The Airline Loyalty Company is arranging a workshop in Copenhagen
… with the aim of continuing the discussion in more detail about maximizing the service for your loyal customers, and increasing profitability of your valuable passenger portfolio.
Read more

14-09-2009
China Civil Aviation Magazine
What are the main problems in current airline customer management? What do you think are the right practices in successful airline customer management? Read all the questions and answers given by Carsten Friedrichsen.
Read more

12-09-2009
The Beijing (Loyalty) experience
Loyalty is coming in China, but it will be in a different form and the drivers will act in another way than American or European experience will predict.
Read more

05-08-2009
Carsten Friedrichen's Beijing presentation
Did you miss the Beijing Airline event in April?
Read more

25-03-2009
Launching loyalty concept in Beijing
The Airline Loyalty Company is launching its new and innovative concept for improving the profitability of customer portfolios at the Airline Ancillary Revenue ( AAR ) conference in Beijing on 24 April 2009.
Read more